AI receptionist and missed call text back
When you can't pick up, 1 in 5 callers try the next business.
Calls come in while you're on a job, with a customer or closed for the night. An AI can answer them. What makes it useful is the system behind the answer: your prices, your calendar, your rules, and a person when it matters.
What we'd build behind your phone.
Answers in your words
Every call answered with your real prices, service area and hours, not a script from a template.
Books the job
Straight into your calendar, using your rules: how long each job takes, travel time and who does what.
Missed call text back
Anyone who hangs up gets a text about their call within a minute, before they dial the next name on the list.
Handoff to a person
Urgent calls, and anything outside your rules, go to you or your staff right away with a short summary.
Every call logged
A summary of each call in a system you own, so you can read the whole day in two minutes.
What we'd be measured on.
Write down how each of these goes for you today. That's the bar your build has to beat.
| Compared on | On a busy week | With us |
|---|---|---|
| Calls answered | When someone is free | Every call, day and night |
| Hang-ups | Lost unless someone notices | Texted back within a minute |
| Bookings | Called back that evening | Booked on the call, at your prices |
| Urgent calls | Waiting in voicemail | Passed to a person right away |
| The day's calls | Scattered in a call log | One list with a summary of each |
It has to beat what you do today.
On the call we write down your numbers for each row. They become the bar in your roadmap guarantee.
Your options.
| Compared on | Apps you set up | Hiring someone | Syncafy |
|---|---|---|---|
| Answers calls | Yes, from a script you set up | During their shift | Every call, in your words |
| Knows your business | What you type into its settings | After a few weeks on the job | Your price list, service area, rules and past jobs |
| Books the job | From the settings you fill in | Yes | Into your calendar, with job lengths and travel time |
| After hours | Yes | Only with a second shift | Yes, with urgent calls passed to a person |
| Cost | A monthly subscription | A median $21 an hour in Canada, plus payroll costs | $4K to $8K to build, then $750 to $1.5K a month |
| Call records | Kept in the app | Notes, if someone writes them | In accounts in your name |
How it goes, and what it costs.
Call
We map one workflow and do the math live. You keep the map, even if you stop there.
Free30 minutes
Roadmap
The 1 or 2 workflows worth automating, the return you can expect, a fixed quote, and a check for funding you might qualify for.
$750credited to your build
Build
Your first workflow live in 2 to 4 weeks. It comes with a guarantee we write into your roadmap, once we know your business.
$4K to $8Kfixed quote
Run
Hosting, monitoring, fixes and model upgrades, plus a monthly report of the hours it saved.
$750 to $1.5Kper month
Questions.
Can AI answer my phone?
Yes. Your calls forward to an AI receptionist when you don't pick up, or at hours you set, and you keep your number. It can talk with the caller, answer questions and book. How useful it is depends on what it's connected to. Without your calendar, prices and rules, it's an answering machine that talks.
What is missed call text back?
When a call goes unanswered, the caller gets a text from your business a minute later asking how you can help. Most people don't answer calls from numbers they don't know, so a text often gets a reply where a call back wouldn't. Keep that text to a reply about their call, not a promotion. Promotional texts need consent under Canada's anti-spam law, and the US has its own rules.
AI receptionist or answering service?
An answering service puts a person on the line, which some callers prefer, but most services take a message and leave the booking to you. An AI receptionist can book on the call when it knows your calendar and prices. Calls that need judgment still belong with a person, so the AI should hand those over.
Will callers hang up on an AI?
Some will. It should say up front that it's an AI assistant, sound like your business, and pass the call to a person whenever the caller asks. If calls are recorded, it says so at the start, as the Privacy Commissioner of Canada expects.
Should I hire a receptionist instead?
If you need someone at the front desk all day, maybe. Job Bank puts the median wage for a receptionist in Canada at $21 an hour, before payroll costs, and our employee cost calculator shows the full figure. If it's only the phone you're behind on, you may not need to hire for that part.
Do you work with businesses in the US?
Yes. We work with businesses across Canada and the US: on-site in Vancouver and Winnipeg, by video everywhere else.
We take on 7 businesses at a time.
Walk us through your week on a free 30-minute call. You'll leave knowing what can be automated, even if you never hire us.