Syncafy

AI for car dealerships

Almost half of new-car owners service somewhere else.

In 2025, 46% of owners of newer cars didn't take them back to the dealer who sold them. We build a voice agent that calls every service customer, so none of them drift away unasked.

See pricing
Service advisor at the counter while a small robot on the phone books a visit on a calendar.
46%
of newer-car owners went elsewhere for service in 2025. Cox Automotive
45%
of owners are unhappy with dealer service, mostly over surprise costs and communication. Cox Automotive
$494
average customer repair order. NADA

What walks out your door.

Your numbers, or the industry averages. This is what a missed follow-up call costs.

Service advisor with a ringing phone and a pile of call-back slips while a customer drives away.

$68,172

a month in repair orders going somewhere else

$6,817

a month back if follow-up calls win back 1 in 10

Pays back in 1 to 2 months, smallest to largest build.

Defaults: Cox Automotive 2025 and NADA 2025. One in ten is a planning figure; we measure the real one with you.

Three customers, three calls.

Pick a customer and see how the call goes, and what lands back with your team.

  • AgentHi, it's the service team. Checking in after Tuesday's oil change. How's the car running?
  • CustomerGreat, no problems.
  • AgentGlad to hear it. You're due for a tire rotation in about three months. Want me to book it now?
  • CustomerSure, a Saturday morning.
  • AgentBooked. If you have a minute, a quick review would mean a lot. I'll text you the link.

Next visit booked. Review link sent.

A sample call. Every answer goes back to your team, and anything it can't handle goes to a person.

What we'd build for your service department.

  • Check-in calls

    A call after every service to make sure the customer is happy.

  • Next visit

    The next service booked before they hang up.

  • Reminders

    Maintenance, recalls and changes to their vehicle's schedule.

  • Reviews

    Happy customers asked for a review or a referral.

  • Flags

    Unhappy customers flagged to a person the same day.

What we'd be measured on.

Write down how each of these goes for you today. That's the bar your build has to beat.

Robot with a headset ticking an appointment calendar while a happy customer hands keys to the advisor.
Compared on
On a busy weekWith us
Customers called after serviceWhen someone has timeEvery one
Next visit bookedLeft to a reminderOn the call
Unhappy customerFound in a reviewFlagged to a person the same day
Recall remindersA letter from the makerA call, then a booking

It has to beat what you do today.

On the call we write down your numbers for each row. They become the bar in your roadmap guarantee.

How it goes, and what it costs.

  1. Call

    We map one workflow and do the math live. You keep the map, even if you stop there.

    Free30 minutes

  2. Roadmap

    The 1 or 2 workflows worth automating, the return you can expect, a fixed quote, and a check for funding you might qualify for.

    $750credited to your build

  3. Build

    Your first workflow live in 2 to 4 weeks. It comes with a guarantee we write into your roadmap, once we know your business.

    $4K to $8Kfixed quote

  4. Run

    Hosting, monitoring, fixes and model upgrades, plus a monthly report of the hours it saved.

    $750 to $1.5Kper month

Questions.

What happens when a customer is unhappy?

The call is flagged to a person on your team the same day, with what the customer said.

Does it replace our service advisors?

No. Your advisors give the service. The agent makes the calls nobody has time for, so no customer falls through.

Do we have to switch software?

No. We start from what you already use, like Outlook, QuickBooks, Sage, Procore or your Excel sheets, and build around it.

What does it cost?

The call is free. A roadmap is $750, and it comes off your build if you go ahead. The build is a fixed quote between $4K and $8K CAD, and running it is $750 to $1.5K a month.

Who owns what you build?

You do. The code, the data and every account it runs on are in your name from day one. If you ever stop working with us, you keep all of it.

All questions

We take on 7 businesses at a time.

Walk us through your week on a free 30-minute call. You'll leave knowing what can be automated, even if you never hire us.