Speed to lead
Only 1 in 5 home service owners reply to a new lead within the hour.
Leads come in from your website, email, Facebook and Google while you're busy doing the work. The ones that wait go cold, and the ones that go quiet rarely get a second message. Follow-up works when every lead gets a fast reply and a next step, no matter where it came from.
- Nearly 7x
- as likely to qualify a lead when firms tried within an hour rather than an hour later, across 1.25 million US leads. Harvard Business Review
- 37%
- of 2,241 US companies answered a web enquiry within an hour when researchers tested them. Harvard Business Review
- 20%
- of 1,050 US home service owners say they reply to new leads within the hour. Jobber
What we'd build for your leads.
Every channel, one list
Web forms, email, Facebook, Google and missed calls land in one place, so no lead sits in an inbox nobody checked.
A reply in minutes
Each new lead gets an answer in your words within minutes, day or night, with a time to talk or book a visit.
Follow-up that knows when to stop
If a lead goes quiet, texts and emails go out on the schedule you set, and stop the moment they reply or say no.
Handoff to you
Hot leads and real questions come to you with the conversation so far, so you pick up where it left off.
A CRM you own
Every lead, message and outcome in one database in your name, so you can see which channels bring your best jobs.
What we'd be measured on.
Write down how each of these goes for you today. That's the bar your build has to beat.
| Compared on | On a busy week | With us |
|---|---|---|
| First reply to a new lead | When you get back to the office | Within minutes, day or night |
| Facebook and Google leads | Checked when someone remembers | In the same list as every other lead |
| Leads that go quiet | Dropped after one try | Followed up on your schedule |
| Hot leads | Buried in a thread | Handed to you with the conversation |
| Where your jobs come from | A guess | Counted in a CRM you own |
It has to beat what you do today.
On the call we write down your numbers for each row. They become the bar in your roadmap guarantee.
Your options.
| Compared on | Apps you set up | Hiring someone | Syncafy |
|---|---|---|---|
| First reply | Templates you write and keep up | During work hours | In minutes, in your words, any hour |
| Channels | The ones it integrates with | Whatever they remember to check | Web forms, email, Facebook, Google and missed calls |
| Follow-up | Sequences you build yourself | When there is time | On your schedule, stopping when they reply |
| Fits how you sell | You fit its pipeline | Yes | Built around your process |
| Lead history | Kept in the app | In their inbox | In a database in your name |
How it goes, and what it costs.
Call
We map one workflow and do the math live. You keep the map, even if you stop there.
Free30 minutes
Roadmap
The 1 or 2 workflows worth automating, the return you can expect, a fixed quote, and a check for funding you might qualify for.
$750credited to your build
Build
Your first workflow live in 2 to 4 weeks. It comes with a guarantee we write into your roadmap, once we know your business.
$4K to $8Kfixed quote
Run
Hosting, monitoring, fixes and model upgrades, plus a monthly report of the hours it saved.
$750 to $1.5Kper month
Questions.
What is speed to lead?
How fast you reply to a new enquiry. The best-known study is from 2011: firms that tried a web lead within an hour were nearly 7 times as likely to qualify it as firms that waited one more hour, per Harvard Business Review. You'll also see a 5-minute rule and claims that most buyers hire whoever answers first. We couldn't trace those to a source, so we don't use them.
How often should I follow up on a lead?
There's no proven number. A common pattern is a reply right away, a follow-up a day or two later, then one or two more over the next couple of weeks, stopping as soon as they answer. Set the pace by how long your customers usually take to decide.
Is it legal to text and email leads automatically in Canada?
A reply to someone's enquiry is exempt from most of Canada's anti-spam law (CASL). Follow-ups that promote your business count as commercial messages. Under section 10 of the Act, an enquiry gives you implied consent for six months, and each message must name your business and offer a way to unsubscribe. US rules are different, so check them before you text US leads.
Do I need a CRM for this?
You need one place where every lead lives with its history. That can be a CRM you rent or a database built for you. Many small businesses don't need a full sales CRM as much as follow-up that actually happens. Ours sits in your accounts and works with the tools you already use.
What if the AI says something wrong to a lead?
Important steps go to a person first, and every action is logged. You catch errors before anyone outside does.
Do you work with businesses in the US?
Yes. We work with businesses across Canada and the US: on-site in Vancouver and Winnipeg, by video everywhere else.
We take on 7 businesses at a time.
Walk us through your week on a free 30-minute call. You'll leave knowing what can be automated, even if you never hire us.